Write to HomeLine Guard
Messages go to the editor, June Aldous, and to nobody else. There is no account to make, and your email address is used only to reply. Pick the card that matches what you want to say, then use the form at the bottom or write to [email protected].
Pick your subject
A correction
The most useful note you can send. Give the page, the sentence and what you found, ideally with a link to the official source.
Answered first
A question about a guide
Say which guide, and what you tried. If your carrier behaves differently from what the page says, tell us what it does.
Usually within a few days
An idea for a guide
A home-phone problem we have not covered, described the way you would tell a neighbor.
Read, not always answered
A privacy request
To see, correct or delete a message you sent us, choose this subject and give the date of the message.
Handled by the site operator
What happens next
We read every message and answer when we can, usually within a few days. There is no staff behind a ticket queue, so please be patient.
Not something we can do
Identify a caller
We cannot find out who owns a number or trace a call. Report scams at reportfraud.ftc.gov.
Recover money
If a scam already cost you money, contact your bank or card issuer first.
Change a carrier's records
Service problems on your line belong with your phone company.
Give legal advice
Our pages are general information, not legal advice.